Customer Service
MiGi is dedicated to providing our customers with a superior level of service. Please review the Customer Service sections listed below for the ways in which we can assist you.
Ordering Information
How to Order
Once you have selected the items you want to purchase, you are ready to place your order. MiGi offers an easy ordering process:
Step 1:
First, log in on the site. The next step is to start shopping. The shopping cart contains all the items you selected while shopping. Now you can add or delete items, change quantities and request gift-wrapping.
Step 2:
You are asked to provide your billing address as well as the shipping address for any gift recipients.
Step 3:
Your order will be sorted by shipping address for your review. You can make changes or go ahead and place your order.
Step 4:
A thank you and a final confirmation of your order will appear. If you have any further questions, contact customerservice@migistyle.com.
Order cancellation
Orders can be canceled within the first 24 hours from when the order was placed. A 15% re-stocking and cancellation fee may apply.
Back Order Items
In some cases, shipping may be postponed due to a lack of product availability. Items that are on backorder will be shipped when they are received in stock. In the event of any delay, we will notify you by email.
Shipping
MiGi ships via Federal Express within the United States. During checkout, you will see the available shipping options and pricing for delivery to your shipment address. In most cases your order will ship within 24 hours (Monday through Friday), unless your order contains an item that is backordered. When your order ships, you will be notified via e-mail and receive a tracking number.
| Order Total | Ground (3-7 business days) | Express (2-4 days) |
|---|
| | Shipping Price | Shipping Price |
| $0 - $25 | $8.95 | $18.95 |
| $25 - $50 | $12.95 | $22.95 |
| $50 - $125 | $14.95 | $24.95 |
| $125 & higher | $16.95 | $26.95 |
Sales Tax
Sales tax on the merchandise total is charged for items shipped to the state of California only.
Return Policy
We are proud of our collections and want you to be perfectly satisfied with
your purchase. If you are not satisfied for any reason, MiGi will gladly
refund you if you return unused items in their original condition within 30
days of purchase. Once the original item is returned to us, you will receive a
credit on your credit card statement (this excludes any promotional discounts, shipping costs or gift wrapping).
To return an item to MiGi, first send an e-mail to customerservice@migistyle.com notifying us about the return. You will then receive an e-mail giving you the shipping address along with detailed instructions. Please repack the item in its original packaging and include the packing slip. Remember, you are responsible for the return shipping costs.
Gift Wrapping
Make your gifts extra special with our signature gift packaging. Gifts are wrapped in our robin's egg blue monochromatic patterned paper, tied with an aqua satin ribbon and finished with a gift message envelope for $6.00 per package. Some larger items cannot be gift wrapped. See list below:
- 6-piece crib sets
- Rugs
- Mobiles
